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Return Policy


MUST HAVE ORIGINAL RECEIPT. Subject to the discretion of Meininger Art Supply.

30 DAY RETURN/EXCHANGE POLICY

  • All qualified returns must be in sellable condition unless manufacture defective.

  • Cash refunds over $50.00 will be issued by company check to be sent out within 
    7-10 business days.

  • NO RETURNS AFTER 120 DAYS

EXCEPTIONS

  • NO RETURNS:
    Books, DVD's, Design & Craft Markers, Aerosols, Dry Pigments/Dry Powders, Decorative 
    Papers, Gift Cards, Special Orders, Custom Canvas Stretching, Clearance Items, 
    Cut Items (i.e., boards, paper, canvas, screen, cut squeegees, etc.)

  • 7 DAY RETURN/EXCHANGE PERIOD: 
    Fine Pens, Technical Pens and Points

  • 7 DAY UPGRADE PERIOD: 
    Projectors, Mat Cutters, Presentation Cases may be returned for upgrade, if available. 
    Projectors may be returned for a 20% stocking fee.

  • RECEIPT NOT PRESENT: 
    Store credit less 20% and/or last sale price.

For more information on how to complete a return that will be shipped or mailed, click here>.


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