Shipping
Special Services> | Other Information> |
Standard Services
Delivery Anywhere in the Continental U.S.**
Our standard shipping charges are based on the order's subtotal BEFORE tax and delivered within the continental U.S. only. Alaska, Hawaii and Canada deliveries will incur additional charges.
We offer FREE shipping on orders over $300 (ONLINE ONLY - before tax - must be less than 40lbs and 32" x 35"). Alaska, Hawaii and Canada deliveries will incur additional charges.
ORDER TOTAL | DELIVERY TIME | CHARGE |
$0.00-$49.99 | 3-7 Business Days | $10.95 |
$50.00-$99.99 | 3-7 Business Days | $12.95 |
$100.00-$149.99 | 3-7 Business Days | $14.95 |
$150.00-$199.99 | 3-7 Business Days | $16.95 |
$200.00-$299.99 | 3-7 Business Days | $18.95 |
Over $300.00 | 3-7 Business Days | FREE*** |
Gift Cards are NOT charged shipping.
**Must be under 40 pounds and less than 32" x 35" total. UPS or USPS domestic, ground deliveries only.
***FREE for web orders only within standard shipping parameters
Alaska, Hawaii and Canada orders will incur additional shipping charges. You will be contacted with that amount and have the right to refuse, of course. Canada orders may incur additional customs fees (customs clearance and import duties are the responsibility of the recipient, contact your local customs office for more information)
Special Services
UPS or USPS Air * 2nd Day, Next Day, Outside Continental U.S.
Sent freight collect or pay actual.
Federal Express*
Sent freight collect + FedEx courier fee.
* No hazardous materials or ORM-D (other regulated materials for domestic transport only)
Backorders
Although Meininger's makes every effort to avoid delays in shipping, occasionally we must backorder an item that is out of stock. Since shipping charges are figured based on the initial order's subtotal, any shipping charges for the backordered items will have already been paid. No additional shipping charges will be added to the backorder. If more than one item is backordered, we will wait until all items have arrived and ship the complete order via ground service at that time. To check the availability of a product please contact us at ASK US ANYTHING>, 303-698-3838 or 1-800-950-ARTS [2787].
Special Orders
Special orders, which include non-stocking items or unusual quantities of stock items, will be shipped according to standard shipping services.
Returns
Please use the return form provided with your order for all returns outside the Denver metro area. If you do not have this form, include a copy of your receipt and a note with the reason for return. Send package to:
H. R. Meininger Co.
attn: Return Dept.
499 N Broadway
Denver, CO 80203
Upon receipt of returned merchandise a credit will be issued or replacement merchandise will be shipped.
We will credit "return" shipping costs for defective items or mistakenly shipped items only.
In the Denver Metro area, we will pickup returns. Please make arrangements with your original salesperson or the shipping department.
Additional Handling for Oversize Packages
Items between 35" and 108" in length shipped by UPS require an additional handling charge of $10.50 per package besides actual shipping charges. Handling charge subject to change.
Hazardous Materials
Paints, mediums, thinners, and pressurized products that we sell which are considered hazardous materials or "ORM-D" by the U.S. Dept. of Transportation and USPS or UPS may have additional charges. Each hazardous material type requires separate boxes and must be shipped via ground service only. Additional shipping charges may apply, you will be notified before anything is shipped.
For Meininger's Hazardous Materials questions please contact us at ASK US ANYTHING>, 303-698-3838 or 1-800-950-ARTS [2787].
Sales Tax on Shipping Charges
If delivery/shipping/freight charges appear on a taxable invoice then the same rate of sales tax applies to those charges as well.
Other Information
Standard Shipping Service
When requesting Standard Shipping Service, your order will be shipped within 2 business days (unless otherwise notified) subject to availability of stock. Typically, the shipping time will be 3 to 7 business days, depending on the destination. To check the availability of a product please contact us at ASK US ANYTHING>, 303-698-3838 or 1-800-950-ARTS [2787].
Next Day Service
Subject to availability of stock and will incur additional charges. This service is not available to P.O. Boxes or APO/FPO addresses. To check the availability of a product please contact us at ASK US ANYTHING>, 303-698-3838 or 1-800-950-ARTS [2787]. All orders received by 12:00pm MST time Monday-Friday will be sent the same day (unless otherwise notified). Oversized packages are NOT eligible for Next Day Service.
Second Day Service
Subject to availability of stock and may incur additional charges. Second Day Service is not available to P.O. Boxes or APO/FPO addresses. To check the availability of a product please contact us at ASK US ANYTHING>, 303-698-3838 or 1-800-950-ARTS [2787]. All orders received by 12:00pm MST time Monday-Friday will be sent the same day (unless otherwise notified). Oversized packages are NOT eligible for Second Day Service.
Outside Continental United States
Due to the increase in international credit card fraud, we are no longer able to accept credit card payment for orders outside the Continental United States and we will ship to Canada though subject to additional fees, unless a valid billing address for the card number within the U. S. is provided. We can also accept a wire transfer through your bank made payable to Meininger's in U. S. Dollars. International shipping plus customs plus VAT will apply. Shipping time will vary depending upon destination. Customs clearance and import duties are the responsibility of the recipient. Contact your local customs office for more information.
Freight Service
Some larger items must be sent via freight truck. Next Day or Second Day Services are not available for these items, nor can we ship them to destinations outside the continental U. S. Once Meininger's has calculated the appropriate shipping fees, we will send you an email confirmation of the total amount of your order. Please let us know as soon as you can any cancellations or changes. Shipping time will vary depending on the destination of your order.
APO Addresses
Meininger's art supplies can be shipped to any military/APO address.
Questions?
DENVER: 303-698-3838 | 1-800-950-ARTS [2787]
COLORADO SPRINGS: 719-578-8070